Exclusive Discount with Code
Use code to get a deal on Tool Capacity. Act fast—this offer won't last!Get It Now!

Capacity

AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.
AI Categories :
Pricing Model :PaidPaid plans start from 49/user/month
Tags :
Updated: December 20, 2023
Promote Code: Updating
This tool is verified because it is either an established company or has good social media presence
Discuss
Collect
Embed
Share
Stats
Up Vote 0
thumbnail
img

Capacity Features

Capacity is an AI-powered support automation platform that connects your entire tech stack to automate repetitive support tasks, answer questions, and build solutions to any business challenge.

Key Features:

  • Knowledge Base + Articles: Empower agents and answer FAQs.
  • Chatbots + Helpdesk: AI self-service with human escalation.
  • Workflows + Automations: Automate your key processes.
  • SMS + Livechat: Instantly reach people where they are.
  • Dev Platform + Apps: Easily integrate with your apps.

Use Cases:

  • Teams: Contact Centers, HR & Ops, Customer Support, IT Support, Sales & Marketing
  • Industries: Insurance, Banking, Education, Mortgage, Software, Senior Living

Company Information: Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. The company is headquartered in St. Louis.

The platform is trusted by over 1900 customers and has a rating of 4.8 out of 5 on G2. It is compliant with SOC II, HIPAA, GDPR, CCPA, and FERPA regulations, making it secure for both small and big brands.

Additional Resources: The website offers a range of resources including guides on various topics (AI and Automation in Higher Education, AI and Automation in Mortgage, Chatbots, Cloud Storage, Customer Experience, Digital Transformation, Employee Experience, Enterprise AI, Enterprise Search, Future of Work, Helpdesk Solutions, Intelligent Document Processing, Knowledge Management, RPA and Workflows, Support Automation), a blog, FAQs, podcasts, and ultimate guides.

Capacity Launch embeds

Use website badges to drive support from your community for your AI Journey Launch. They're easy to embed on your homepage or footer.

Light
Neutral
Dark
img
Copy embed code
How to install?Click on "Copy embed code" and paste this code into the source code of the home page of your website.
0 Comments
img
img